Open Your Account and Start in the Lobby
Registering with us takes one short form — your mobile number, a password you pick, and a short code we send by SMS to confirm it is you.
Get Help When the Form Stalls
Something not loading, or a code that never arrives? Start with the chat button pinned to the corner of the page. It works on mobile data too, and most sign-up snags get sorted there. If you are locked out, have your registered number ready — support can see whether the account exists and whether a code went out. For anything tied to money, keep the transaction ID from your bKash, Nagad or Rocket message. Longer issues, screenshots and number changes go to the support email.
Live chat
The chat window opens from any page, sign-in included. Describe what went wrong — a code that never came, a form that kept returning an error — and keep your number handy.
Support email
Send a screenshot of the error or the wallet receipt to support. Attach the transaction ID when a deposit is involved, so the payment can be traced without a second round of messages.
Phone number changes
Locked out because the number on the account changed? Write in with the old number and the new one. We will walk you through what can be updated and what cannot.
Open the Form and Clear Each Step
The form asks for three things: a mobile number that can receive SMS, a password, and the code we text back. Nothing else in the first pass. If your number is already tied to an account, the same screen switches to sign-in — password plus a fresh code — so you pick up where you
left off. Forgotten the password? The reset link sends a code to your phone, not to an email inbox you might never open. Once the form clears, we land you on the wallet tab, where the deposit box sits beside your balance. Cashiers in Dhaka usually have bKash open before they start typing, and you
can too. Take a minute with the account menu: statement history, the change-password field, and the sign-out button that matters on a shared phone. The layout holds on a laptop as well, so a code that arrives while you are on mobile still works when you switch screens. One habit worth keeping: never pass your
SMS code to anyone who messages you offering help. Our team will not ask for it.
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One form, one code You fill in your number and password once, then confirm with the SMS code. If that code expires, request another from the same screen without starting the whole thing again.
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Wallet tab up front Your balance and the deposit box sit on the same screen, so you can send money through bKash, Nagad or Rocket and watch the credit land before opening a game.
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Sign-in on any device Phone, tablet or laptop opens the same lobby. If two devices are signed in at once, end the older session from the account menu in a couple of taps.
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Password control on your side Change your password from the account menu whenever you want. On a shared phone, sign out after each session rather than leaving the tab sitting open in the background.
Account
The form asks for three things: a mobile number that can receive SMS, a password, and the code we text back. Nothing else in the first pass. If your number is already tied to an account, the same screen switches to sign-in — password plus a fresh code — so you pick up where you left off. Forgotten the password? The reset link sends a code to your phone, not to an email inbox you might never open. Once the form clears, we land you on the wallet tab, where the deposit box sits beside your balance. Cashiers in Dhaka usually have bKash open before they start typing, and you can too.
See the lobbyYour details are encrypted for secure account access.
How We Keep Your Account Locked Down
Your sign-in rests on two things: the password you set and the SMS code that follows it, so a phone number alone will not get anyone in. Pages carrying your details load over an encrypted connection. Deposits are matched to the name on your account, which is why a payment from someone else's wallet gets flagged instead of credited. You can ask what we hold about you and how to correct it through the same support channels.
Two-step sign-in
Your password pairs with a code sent to your mobile. When you sign in from a new device, that code is what confirms it is really you and not someone holding your number.
Encrypted connection
Pages where you type a password, a wallet number or a deposit amount load over an encrypted connection, so those details are not readable on the way to our servers.
Identity checks
The name on your wallet should match the name on the account. Mismatches get raised during verification, and a quick check before your first withdrawal saves you a longer wait later.
Your data, your say
We collect what the account and payment checks need and nothing for show. You can ask which details are held, request a correction, and close the account when you no longer want it.
Fund Your Wallet With bKash or Nagad
Three wallets do the work here: bKash, Nagad and Rocket. Tap deposit, pick your wallet, type the amount in Taka, and we show the account number to send that amount to. Send from your own wallet — not a friend's — then come back and enter the transaction ID with your PIN. Your balance updates once the transfer is matched. First deposits sometimes get a wallet-verification look before they clear, so hold on to the SMS receipt.
Questions About Opening an Account
Most of what people ask us before registering comes down to the same handful of things: what the form wants, how the code arrives, and what happens when a wallet payment needs a second look. Here are the answers we give at the cashier desk, written out in full so you can read them before you start rather than halfway through.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.